Three Early Lessons in Public Service
It was my third day of an internship at U.S. Senator Jon Kyl’s Phoenix office when the office phones suddenly started ringing constantly.
Systems, Laws, and Internal Policies
Laws are passed, rules are formed, and internal policies are born. The cost of rigid adherence is that it may stray far away from the original intent of a law.
Two Ways of Seeing Policy
Policy discussions often operate at both a system level and a personal level.